Skill level: Basic
Multivoting is a technique used to prioritize team efforts.
- Simple and requires limited training
- Eliminates arguments
- Prioritizes work according to team members’ views of importance
How to Use
- Step 1. Use brainstorming techniques to generate a list of ideas.
- Step 2. Combine items that are similar.
- Step 3. Number or letter the list.
- Step 4. Multiply the number of team members by 0.75.
- Step 5. Round to the next whole lower number.
- Step 6. Ask each person on the team to vote for the most important item. The team will repeat this as many times as determined in step 5. No one may vote for the same item twice.
- Step 7. The higher the number of votes for an item, the higher the priority it is.
Brainstorming: A technique for team members to provide ideas in an uninterrupted and free-flowing manner.
A team of 13 members brainstormed the following ideas to improve their sales floor: cashier training, customer service conduct, janitorial, stock person training, item location, and theft prevention. They used multivoting to prioritize the work efforts.
Team members were allowed eight votes each. After voting, they determined that customer service conduct should be their first priority. Then, they should focus on stock person training and item location.
Learn more at http://asq.org/learn-about-quality/decision-making-tools/overview/multivoting.html.
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