Please join us for the 25th Annual Service Quality Conference held on October 24-25, 2016 at the Crown Plaza hotel in Chicago IL. Our conference theme is Customer Experience Evolution. Once again, the ASQ Service Quality Division will assemble some of the industry’s leading service leaders to provide engaging discussions around service quality standards. Anyone involved in service quality, customer relationship management, gathering and acting upon the voice of the customer or enhancing the customer experience must attend this conference.
Please join us in Chicago for two days of networking and discovery. Whether you are new to quality or have been involved in quality for years, the conference offers a variety of tracks and topics that everyone can benefit from attending.
To register for this event, please visit: http://asq.org/conferences/service-quality
Keynote/General Session Speakers
We are excited to announce the following keynote and general sessions speakers who will be presenting at the conference.
We look forward to seeing you in Chicago!
Colleen Bolton and Alan Bruno