The Nominating Committee would like to announce the new officers for 2018-2019 as below. These officers will begin their respective positions on January 1, 2018 and hold the position for two years. We would like to thank the current officers for their service and welcome the incoming officers in their new roles in January. Polly […]
New Webinar Available: Customer Satisfaction is Quality Imperative: Technical and Service measures for Quality
We have a new webinar available. Check it out here.
Registration for the Back to Basics: Delivering First-Time Resolution is now open! To guarantee your spot, please register here. Space is limited to 24 participants, so don’t delay. Updated details about the event follow: Back to Basics: Delivering First-Time Resolution Are the services you deliver continually plagued by the same problems? Are you curious to […]