Our current membership would have received an email advising them about our current SQD Officer candidates and information for others interested in applying. We are including the content of this email below for those who may have missed or misplaced it. Slate of Candidates and Self Nomination for SQD Officer Positions 2018-2019 On behalf of […]
Back to Basics: Delivering First-Time Resolution
We are pleased to announce that the Service Quality Division has received the Silver award recognition for 2016. This level was achieved by meeting the good standing requirements as well as meeting or exceeding the Member Leader Engagement, Member Value and an increase in growth % metrics.